Separate customer accounts
Give each customer its own users and activity boundary instead of one shared external login.
The Operational Problem
Your employees should not have to become the shipping department for every routine customer request.
Customer self-service is useful only when it stays controlled. SubShipper is being designed so the parent company decides who can ship, what they can ship, where it can ship from, which services are available, and what information the customer can see.
SubShipper modelOrganization↓Internal Users + Business Accounts↓Products + Locations + Rules↓Carrier ExecutionAccess follows the business relationship—not one shared login.
Built Around This Workflow
Built for Controlled Customer Self-Service.
Approved self-service
Allow routine shipping actions while routing unusual or expensive exceptions for review.
Protected carrier relationship
Keep carrier credentials, internal cost information, and unrelated company activity outside the customer view.
Less repetitive work
Use known products, addresses, locations, and business rules to reduce back-and-forth with employees.
Real-World Workflow
What This Looks Like in Practice.
Instead of a customer emailing “Can you make me a UPS label?”, an approved user signs in, selects the permitted shipment, sees the options your company allows, and completes the routine workflow without exposing your master carrier environment.
Control Stays With the Parent Organization.
- Role and account boundaries
- Approved services and locations
- Protected carrier and pricing data
- Central reporting and oversight
Learn More
Go Deeper on the Shipping Problems Behind This Solution.
Show Us How Your Shipping Network Works.
Walk us through your users, customers, locations, products, and carrier relationships. We’ll show you how SubShipper is being structured around controlled business-network shipping.
Book a Demo