Manufacturers often have shipping requests that sit outside ordinary ecommerce orders: replacement parts, samples, warranty items, dealer requests, and sales-rep shipments.
Map the user types
Manufacturers often have shipping requests that sit outside ordinary ecommerce orders: replacement parts, samples, warranty items, dealer requests, and sales-rep shipments.
Model repeat products
A portal can give each user type an appropriate workflow without exposing the entire carrier account or every customer’s activity.
Control locations and services
Known products and parts can carry repeatable shipping data, while warehouse rules determine where inventory can actually ship from.
Centralize visibility
Known products and parts can carry repeatable shipping data, while warehouse rules determine where inventory can actually ship from.
Questions to answer before changing your workflow
- Who is creating the shipment, and which company do they represent?
- Who should see the carrier cost versus the customer-facing charge?
- Which products, locations, services, and actions are allowed?
- Who pays the carrier, and what carrier agreement governs the transaction?
- What information should remain visible to the parent company after the shipment is created?
Bottom line
The best shipping workflow is not simply the one with the fewest clicks. It is the one that removes repetitive work while preserving the account boundaries, permissions, pricing rules, and audit trail the business actually needs.
Related SubShipper solutionShipping Portal for ManufacturersSee how this workflow fits into the SubShipper platform. →Shipping access should match the way your business actually works.
SubShipper is being built for organizations that need controlled shipping across customers, dealers, partners, locations, and fulfillment relationships—without turning one carrier login into the operating system for everyone.